At Hotel Vasavi Elite, we strive to provide exceptional service and ensure a pleasant stay for all our guests. We understand that plans can change, and we aim to offer a fair and transparent refund policy. Please read our refund policy carefully.
1. Cancellations and Refunds
Standard Rate Reservations:
- Cancellations made more than 48 hours before the check-in date will receive a full refund.
- Cancellations made within 48 hours of the check-in date will be charged for the first night of the stay.
- No-shows will be charged the full amount of the reservation.
Non-Refundable Rate Reservations:
- No refunds will be issued for cancellations or no-shows. The total amount of the reservation will be charged.
Promotional Rate Reservations:
- Promotional rates may have specific cancellation policies. Please refer to the terms and conditions of the promotion for details.
2. Early Departures
- Guests who depart earlier than the scheduled check-out date will not be eligible for a refund for the unused portion of their stay.
3. Refund Process
- Refunds will be processed to the original payment method used during the reservation.
- Please allow up to 7-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
4. Booking Modifications
- Modifications to the reservation (e.g., changing dates) are subject to availability and may incur additional charges.
- Please contact our reservation team at least 48 hours before your check-in date to request any modifications.
5. Special Circumstances
- In the event of unforeseen circumstances such as natural disasters, government travel restrictions, or other emergencies, please contact our reservation team to discuss your options.
6. Contact Us
- For any questions or assistance regarding cancellations, refunds, or modifications, please contact our reservation team:
- Phone: 7286998830, 7036969988
- Email: hotelvasavielite@gmail.com
- Address: 10-4-10 First Floor, Near Old Bus Stand, Officers Club Road, Bapatla-522101
We appreciate your understanding and cooperation. Thank you for choosing Hotel Vasavi Elite.
